This Privacy Policy (hereinafter referred to as the “Privacy Statement”) explains how GRANVALLEY Europe GmbH collects, uses, and protects the personal data we obtain from you when you use our website.
What data do we collect ?
We collect personal data such as your name, email address, phone number, and any other information you provide to us. We also collect technical data such as your browser type, operating system, IP address, and the date and time of access.
How do we collect your data ?
We collect data when you voluntarily provide it to us, for example by submitting a contact form. Certain technical data is also collected automatically when you use our website, or after your consent where required.
How will we use your data ?
We use your data to respond to your inquiries, provide our services, maintain website security, and analyze user patterns to improve our website.
How do we store your data?
We store your data securely on servers located in the European Union and Japan and implement appropriate technical and organizational measures to protect your personal data.
When transferring personal data to Japan, we rely on the European Commission’s adequacy decision for Japan to ensure an adequate level of data protection.
We retain your personal data only as long as necessary for the purposes for which it was collected. If you request deletion or withdraw your consent, we will delete your data in accordance with applicable law.
What are your data protection rights?
We would like to ensure that you are fully aware of your data protection rights. You are entitled to the following rights:
- Right of access – You have the right to request copies of your personal data. We may charge a reasonable fee where permitted by law.
- Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- Right to erasure – You have the right to request that we erase your personal data, subject to certain conditions.
- Right to restrict processing – You have the right to request that we restrict the processing of your personal data, subject to certain conditions.
- Right to object to processing – You have the right to object to our processing of your personal data, subject to certain conditions.
- Right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, subject to certain conditions.
If you would like to exercise any of these rights, please contact us.
How do we use cookies ?
We use cookies and similar technologies to ensure the proper functioning of our website, improve user experience, analyze website usage, and record your cookie consent preferences.
What types of cookies do we use ?
- Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
- Performance & Analytics – We use third-party cookies, such as Google Analytics, to collect information about how visitors use our website, including the pages visited and the duration of the visit. This helps us measure traffic, analyze user patterns, and continuously improve our website experience and content. All data collected is anonymized and processed as aggregate statistical information.
How to manage cookies
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page.
How to contact us
If you have any questions about our company’s privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Contact Information
GRANVALLEY Europe GmbH
Stephanien Str. 42,
40211 Düsseldorf,
Germany
Phone: +49 1774935302
E-mail: contact@granvalley-europe.de
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with a competent data protection authority.